303 MullenLowe Sydney appoints renowned CX and digital leader Marque Kabbaz

303 MullenLowe has hired renowned strategic design expert Marque Kabbaz as executive director CX and digital, further bolstering the agency’s digital capabilities in the wake of growth across the group.

Based out of 303 MullenLowe Sydney, Kabbaz joins the agency management team and leads the customer experience and digital practice across Australia and New Zealand.

Kabbaz brings more than three decades of experience across creative, service design, strategy, and digital transformation sectors to the newly created national role. He was most recently at Merkle ANZ, where he has been head of strategic design, and prior to that at Isobar where he led the national strategic design and digital transformation capability. His experience is also underpinned by strong start-up leadership, having been head of strategy at Clearmatch, and also scaled Capgemini’s Service Design agency, going on to lead the global brand strategy.

He is also course designer and lecturer for the Masters of Strategic Design at the University of Sydney, and mentor through The Trenches.